Terms & Conditions

Please read these Terms and Conditions carefully before using our website and purchasing our products. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with all of these Terms and Conditions, you may not access the website or use any of its services.

Intellectual Property Rights

All content included on our website, such as text, graphics, logos, images, videos, and software, is the property of The Tialu Store or its suppliers and is protected by copyright laws. You may not reproduce, distribute, modify, display, or use any content from our website without our prior written consent.

Product Information and Availability

We strive to provide accurate and up-to-date information on our website regarding our products, including their availability. However, we do not guarantee that all products will be available at all times. We reserve the right to limit the quantities of any products that we offer.

Pricing and Payment

All prices on our website is in AUD and are subject to change without notice. You are responsible for ensuring that all payment information provided is accurate and complete.

Shipping and Delivery

We offer shipping within Australia and internationally. Shipping and delivery times may vary depending on the destination and shipping method selected. You are responsible for any customs, duties, or taxes that may be charged for international orders.

Returns and Exchanges

We accept returns and exchanges within 14 days of receipt of your order, provided that the products are unused and in their original condition and packaging. You are responsible for any return shipping costs, except in the case of a defective or incorrect product.

Disclaimer of Warranties

At The Tialu Store, we are committed to providing high-quality products and services to our customers. However, we understand that sometimes things may not meet your expectations. While we make every effort to ensure that our products and services meet the highest standards, we cannot guarantee that they will meet your specific needs or requirements. Therefore, we do not make any representations or warranties of any kind, express or implied, regarding the products or services offered on our website. We disclaim all warranties, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. If you have any concerns or questions about our products or services, please do not hesitate to contact us. We will do our best to address any issues you may have and ensure that you are satisfied with your purchase.

Limitation of Liability

The Tialu Store shall not be liable for any damages of any kind arising from the use of our website or products, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

By using our website and purchasing our products, you agree to these Terms and Conditions. If you have any questions about these Terms and Conditions, please contact us at hello@thetialu.store